Notes from the work

Useful thinking for the messy middle.

Plain-spoken perspectives on the decisions, duties, and people questions that come with building a good business.

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DRAFT / UNPUBLISHED PREVIEW

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Anonymous FAQ assistant · browser only

Ask a general question about risk, compliance, or HR support for an Australian SME. This assistant uses a local FAQ only.

Welcome. I can explain IRP’s services in general terms. Please don’t share personal or sensitive information here.

Collection notice

What: only the general question you choose to type. Why: to show a local FAQ answer. Who: this staged build sends nothing to IRP or anyone else.

Because nothing is stored or transmitted, closing this widget or refreshing clears the conversation. For access, correction, deletion, or a complaint, contact IRP directly by phone or email through its approved channels.

DRAFT DATA NOTE

How we handle your data

Read the staged handling notes

Current build: no data is stored or transmitted. There is no backend, database, or third-party chatbot provider configured. The FAQ assistant runs entirely in this browser and all enquiry, booking, consent, and handoff forms are disabled.

If enabled later: submitted data would be stored in IRP’s chosen system and processed by named providers to be confirmed, including the website hosting/CDN provider, email or CRM provider, and appointment scheduling provider. Whether data leaves Australia depends on those providers and must be confirmed before go-live.

Retention: To be confirmed with Linda before go-live.

Deletion handling: To be confirmed with Linda before go-live.

STAGED / DISABLED

Enquiry capture

Minimum fields shown for review only. Nothing can be entered or submitted.

Disabled — awaiting approval of privacy and consent wording.

NameEmailPhone (optional)Business nameShort enquiry description

I consent to have this enquiry answered.I separately opt in to marketing communications.

Consent is separate. Marketing consent is optional.

STAGED / DISABLED

Book a consultation

Booking flow staged — not connected to our calendar.

MOCK HANDOFF / DISABLED

Lead qualification

Simple non-sensitive questions only. This preview cannot be completed and transmits nothing.

Business sizeMain concernUrgency

Mock handoff to Stan — staged preview only

Visitor name:: Not captured
Enquiry context:: Not captured

Only those two fields would appear in this preview. Nothing is transmitted.